NPS breakdown trendline | XM Community
Question

NPS breakdown trendline

  • 2 November 2020
  • 1 reply
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Is there a way to show detractors and promotors separately in a trendline?


1 reply

Userlevel 2
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If you chart response count (either as numbers or probably more likely as a percentage of responses) over time, you can add a filter to the count metric. So if you have one count metric with a filter that only captures Promoters and another count metric with a filter that only captures Detractors, I think that's what you want.

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