Distribution type & response rate | XM Community
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Distribution type & response rate

  • 20 November 2020
  • 4 replies
  • 63 views

Badge +2

Hi community !
I work on distribution dashboard and I have a problem with the number of finished or strated surveys.
I would like to show the difference between the response rates depending on "invite" or "reminder" email. When I put a filter Distribution type there is any responses for reminder email than for invite email.
Someone can help me please ?
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Best answer by LaurenK 2 December 2020, 18:35

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4 replies

Userlevel 7
Badge +13

Hi CamilleWB - if you haven't yet already, we recommend reaching out to our Support team, as it looks like something may not be working as intended here! Otherwise, we believe they will best be able to help you with your filter setup 😀

Userlevel 6
Badge +38

Hi CamilleWB ,
I know this is an old post but I'm having the same problem. Did you ever find a solution?
Thanks!

Badge +8

I am running into the same issue but I believe this is not possible if I am reading this help page correctly.

 

 

Userlevel 6
Badge +23

I also believe it is not available, we are unable to distinguish between invite & reminder in our distribution reporting.  Would be a great feature request when Qualtrics open those back up (albeit suspect others would have requested it previously).

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