Customized Metrics | XM Community
Solved

Customized Metrics

  • 20 November 2020
  • 1 reply
  • 4 views

Badge

Hi everyone!!
I'm trying to make a customized metric with the mensual variation of NPS (month over month). I was able to make it work, but it only works for the data of the last month (eg: november vs. october works fine but october vs. september does not). I dont want to use the number chart because it calculates the variation of the last 30 days (and not the real month over month).

Thank you all in advance!

Juan😀

icon

Best answer by LaurenK 4 January 2021, 19:13

View original

1 reply

Userlevel 7
Badge +13

Hi JuanParedes! If you have not yet already, we'd recommend reaching out to our Support team, so they can take a closer look at your specific use case. With your permission, they can check out your current setup to help provide you with the most accurate answer!

Leave a Reply