Qualtrics integration with CRM

SashaSasha London Community Member Qubie ✭
edited July 2018 in Integrations

Qualtrics integration with CRM

Hi all, I'm looking to implement an Eloqua - Qualtrics integration. Unfortunately, there isn't an out of the box integration, nor information about possible solution. Anyone has an experience with this or any knowledge to share? Thanks :)

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Answers

  • Mohammedali_Rajapakar_UgamMohammedali_Rajapakar_Ugam Mumbai - IndiaUnconfirmed, Qualtrics Partner Wizard ✭✭✭✭✭

    Hi @Sasha,

    Can you please share how do you like to do this integration?
    Do you want to post the survey response from Eloqua to Qualtrics or want to copy the customer database (contact list) in Qualtrics?

  • SashaSasha London Community Member Qubie ✭

    Hi @Mohammedali_Rajapakar_Ugam ,

    We have few use cases:
    1. Create a segment in Eloqua => copy it in Qualtrics to create personal links => copy segment + personal links into Eloqua => distribute the email via Eloqua (if there is a better workflow to ensure we create personal links and deliver the email via Eloqua, please share)
    2. Create a rule in Eloqua to trigger an email with anonymous link
    3. Create a rule in Eloqua to trigger an email with personal links (we need to know some key demographic and subscriptions of the respondents as they are part of the survey flow)

    Thanks,
    Sasha

  • SashaSasha London Community Member Qubie ✭

    @Mohammedali_Rajapakar_Ugam this is really helpful! Thanks for the information!

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