What happens to 'intent to exit' intercepts on mobile devices? | XM Community
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What happens to 'intent to exit' intercepts on mobile devices?

  • 25 July 2018
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Hi guys -
I'm creating an 'intent to exit' intercept, and I know that this feature does not work on mobile devices. Does that mean that the intercept just won't show up on mobile devices or does it present itself differently? OR do I need to create an intercept for each device type (mobile and non-mobile)? Thanks!
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Best answer by Mohammad_Ali_Merkle 1 August 2018, 23:53

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Hi @ashrabstein

The 'intent to exit' intercept won't be triggered on Mobile devices hence you need to create a separate Intercept for Mobile device.
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Got it - thanks @Mohd_Shaikh_Ugam

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