Dear All,
I am communicating with an external system to post few data after survey finish. I tested the external system web service url on Postman and it runs successfully. when i tried it in survey flow or even in Web Service Task (to see the failure issue), it failed.
I had the Error: ACTIONS.ERROR_CODES.USER_CONFIGURATION_ERROR where we through that the payload is causing the problem. as technically checked, the targeted system does not expect the whole Qualtrics payload which is sent by Qualtrics. it just expect two key values. So, it got failed accordingly.
What could be the solution of such a scenario? is there a way to specify exactly the payload that should be sent to the targeted system instead the one sent by Qualtrics?
Your ideas and insights are highly appreciated..
Best answer by Muqaibil
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