How can a patron change her free account to the brand account?

MettebecMettebec DenmarkCommunity Member Qubie ✭

How can a patron change her free account to the brand account?

Hi!
We´ve recently acquired an institutional licence for Qualtrics - very happy with that!
Many of our patrons have a free account in Qualtrics already - how do I get those transferred to the institutional account?

Thanks for any suggestions,
Mette

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