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Theme in Look & Feel Subsection

  • 29 March 2021
  • 1 reply
  • 23 views

I cannot access any options (Layout, General, Style, Background, etc.) below Theme in the Look & Feel subsection is selected. Those options are greyed out and inaccessible. I have selected a Dynamic Theme (Blank). No Static Themes are presented as options (which is OK!). Just wondering how to get past Theme and maneuver to Layout, General, etc. to improve my draft/unpublished survey at this point. Thanks!

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Best answer by PraDeepKotian_Ugam 29 March 2021, 09:56

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1 reply

Userlevel 6
Badge +21

Hi Paul_L
These Look & Feel options are greyed out for the trial account and if it's the purchased account then you must reach out to your Brand admin or Qualtrics support for this.

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