How to call local host ip address API in survey flow Qualtrics webservice ?

RavitejaDabbeeruRavitejaDabbeeru Community Member, Qualtrics Brand Admin Qubie ✭

How to call local host ip address API in survey flow Qualtrics webservice ?

Hello all,

I am trying to call SAP API from qualtrics webservice which is a local host ip address. Whenever trying from survey flow, showing error local network address not allowed. If trying to call from actions web service then getting 500 internal server error. Could you please let me know what might be the reason for this issue? And is it possible in qualtrics to call local host?


Thanks in advance.

Answers

  • ahmedAahmedA IndiaCommunity Member Wizard ✭✭✭✭✭

    If you are planning to use this in the survey, then you'll need to ask your admin to provide you the externally exposed ip of the API.

    As in the survey flow, the web service is called from your computer, in the live survey, it's called from Qualtrics' server.

  • RavitejaDabbeeruRavitejaDabbeeru Community Member, Qualtrics Brand Admin Qubie ✭

    Hi Ahmed,

    Could you please provide some more information in detail. Please note that I have the ip address of the external API with me and whenever I am trying to do run test in webservice getting error as The specified network port is not allowed , Local network addresses not allowed .

  • ahmedAahmedA IndiaCommunity Member Wizard ✭✭✭✭✭

    If you're getting this message as a response, then that means that the webservice you are calling isn't allowing requests from your particular network address. I assume it could be because you are calling the external ip from a network that has internal access configured.

    If Qualtrics is raising this issue, then you'll need to contact support to see if those specific ports are open.

  • RavitejaDabbeeruRavitejaDabbeeru Community Member, Qualtrics Brand Admin Qubie ✭

    Ok Ahmed, I will reach to support team then as I am able to access the same API in browser from same network. Facing issue only when calling from Qualtrics.

Sign In to Comment