Condition on survey duration | XM Community
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Condition on survey duration

  • 17 May 2021
  • 1 reply
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Hi,

I only want the trigger to sent the e-mail only if the duration is larger than a certain threshold. Unfortunately this does not work, see below:
image.pngI did manage to sent the duration time in the e-mail as you can see in the last sentence of the e-mail, so the embedded data works.
I hope someone can help,

Dante

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Best answer by cphillipps 18 May 2021, 17:20

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Hi Dante! I was playing around with it in one of my surveys - did you make the duration an embedded data item within your survey? It didn't seem to work for me either until I did that.

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