Creating an "Auto OptOut" Feature | XM Community

Creating an "Auto OptOut" Feature

  • 24 May 2021
  • 1 reply
  • 13 views

Userlevel 3
Badge +4

Hi All,
We create a lot of different surveys have quite a bit of customization to adapt to our daily needs. So one thing I was hoping to build out is a way to get a participant within the directory to get their "Opt Out" status set based on them answering "No" to a question.
I tried looking into actions, branching, and others and I cannot seem to find a way. Any ideas how else I can be able to accomplish an opt out status based on a participant answering "No" to a answer?


1 reply

Userlevel 7
Badge +21

Action update XM directory.
But will happen only post the survey.

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