Hi friends,
I am creating closed-loop resolution questions for our customers.
We have resolution questions for our call centres however, I need some assistance on phrasing appointment close-loop resolution questions.
For our call centres I have:
Was your enquiry resolved today? etc
Q - How can this translate to customers for optometrist or dental appointments for an immediate follow-up?
Is there an industry standard for this?
Closed-loop resolution questions for appointments
+1
Be the first to reply!
Leave a Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.