Delay between Stats iQ and CSV output? | XM Community
Solved

Delay between Stats iQ and CSV output?

  • 10 June 2021
  • 1 reply
  • 9 views

Hi,
I've been using both the Stats iQ tab and Exporting my data from my survey to look at a few descriptives. I've noticed that when Exporting the CSV and looking at Stats iQ, there are some discrepancies in the data. For example, a descriptive of the 'Finished' metadata variable in Stats iQ was telling me that around 850 people finished the survey and 50 did not, but when exporting the same data in a CSV at the same time, it says are 950 people finished the survey and 100 did not. Does Stats iQ have some sort of delay in the data it pulls from that would cause a discrepancy in response Ns when compared to the exported CSV? I don't have any filters running that would cause Stats iQ to show less data than the exported file.
Thank you!

icon

Best answer by Mishraji 12 June 2021, 21:49

View original

1 reply

Userlevel 4
Badge +18

clairewalsh - Have you imported the latest data to Stats iQ? It is possible that you received more responses since you loaded Stats iQ and these responses need to be imported to Stats iQ.
image.png

Leave a Reply