How are people combining CX and EX together? | XM Community

How are people combining CX and EX together?

  • 24 August 2018
  • 1 reply
  • 10 views

Badge +4
Hi

My organisation has recently signed up to both the CX and EX product and wanting to know how people are combining results across the two platforms.

Initial thinking is showing how engaged employees drive better customer outcomes. Would love advice and guidance on how others are combining results from customer surveys with their internal employee engagement/culture surveys.

1 reply

Userlevel 5
Badge +19
Hello @Cenzi ,

Sorry that I would not be able to share much information here as I only work on CX products however there is one Webinar which can help you in getting some information.

https://www.qualtrics.com/au/events/webinar-cx-ex-1of6/

This webinar is from our CX + EX specialist and you can definitely get some insights about it.

Thanks,
Swa

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