How can I use a question answer in a survey to branch to different surveys? | XM Community
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How can I use a question answer in a survey to branch to different surveys?

  • 19 September 2018
  • 4 replies
  • 139 views

I want to place a question in a survey that will direct respondents to different surveys depending on their answers. How can this be done?
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Best answer by PeeyushBansal 19 September 2018, 16:13

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4 replies

Userlevel 7
Badge +6
If the survey experience is all at once, then make each "survey" its own block and apply branching logic in the survey flow.

If the experiences occur at different times, then you need to add a contact list trigger and pipe over the selected choice as embedded data. Then use that embedded data to distinguish which survey they will receive.

The best method for achieving this really depends on your setup and process. Can you share more?
Userlevel 3
Badge +1
For this add display logics in question or add branch logic in survey flow.
Userlevel 7
Badge +33
I will suggest 2 ways

1) make your answer options as hyperlinks which in click will take you to another survey.

2) add descriptive text type question and write information and give your link too. And add display logic on this.
Thanks for the great ideas!

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