Unable to generate trackable link - survey shared with me | XM Community
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Unable to generate trackable link - survey shared with me

  • 25 September 2018
  • 3 replies
  • 14 views
Abdi
Badge +1
Hi Qualtric Community,
First time posting and I'm newbie.
I'm trying to Generate a trackable link for each contact gives me this error message:
Response collection is paused. Resume to continue distributing. I do not own it but was shared with me. I do have the Edit and Distribute ONLY security access checkboxes checked. Do I need other security access?
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Best answer by AnthonyR 25 September 2018, 21:20

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AnthonyR
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Userlevel 7
Badge +7
You will also need activate/deactivate access!
MohammedAli_Rajapkar
Rank
Userlevel 7
Badge +20
You can also refer to below page to resume response collection:

https://www.qualtrics.com/support/survey-platform/distributions-module/collecting-responses/#ResumingResponseCollection
Regards, Mohammed Ali
Abdi
Badge +1
Thanks, I was able to generate personalized URL survey link. However, the Link column "Omitted for Privacy" in the spreadsheet instead of the Link, after I click Generate Links. I looked at the survey option and Anonymize Response checkbox is not checked.

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