How to make custom code work also on Safari? | XM Community
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How to make custom code work also on Safari?

  • 7 October 2018
  • 4 replies
  • 9 views

Hi everyone,
I'm back here to make a second question regarding the Javascript custom code.
Last time, I was asking hot to custom code a Matrix Table with multiple drop down lists having a different number of possible choices. The code had the aim to hide empty rows deriving from the smaller number of items in some drop downs.
Thanks to this community I was able to resolve the problem (this is the link to the question: https://www.qualtrics.com/community/discussion/2052/how-to-custom-code-multiple-drop-down-lists-with-diverse-number-of-choices-to-hide-empty-items#latest).
Now everything works with Firefox and Google Chrome browsers but, if I use Safari, the code seems to be not working (below you can see a picture of what I see on the screen).
Do you have any suggestions to solve this problem? Have you ever faced similar issues with Safari?
Thank you very much in advance,

Claudio

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Best answer by LaurenK 6 November 2018, 23:08

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4 replies

Userlevel 7
Badge +33
Can you check if JavaScript is enabled for your safari

https://www.whatismybrowser.com/guides/how-to-enable-javascript/safari
Thank you very much for your answer but, unfortunately, my Safari has Javascript enabled and it still doesn't work. I really don't understand what can be the issue.
Userlevel 7
Badge +13
Hi @claudio_DT4B! I'm sorry to hear you are experiencing this with Safari. Be sure your browser is up to date, and we would otherwise recommend reaching out to an external consultant who may be able to dive deeper into the issue.

Hi claudio_DT4B could you solve this issue?

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