I am not able to access a 360 survey that is shared with me. | XM Community
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I am not able to access a 360 survey that is shared with me.

  • 29 November 2017
  • 1 reply
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Userlevel 3
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I am not able to access a 360 survey that is shared with me. I can see it listed, but I can't look at the form, report, participants, etc. What’s happening?
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Best answer by lillianc 30 November 2017, 00:23

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Userlevel 5
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Sometimes when users are unable to access a shared 360 survey, either the person who shared needs to select the correct permissions, or the user who is shared with needs to refresh their account. If neither works, I usually recommend changing browsers or clearing browser cache.

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