Brand Admins unable to see Projects

Mike_Shaw3012Mike_Shaw3012 NZCommunity Member Qubie ✭

Brand Admins unable to see Projects

We have 7 Brand Admins set up in our Qualtrics instance. None of the other Brand Admins are able to see the Projects that have been created. They get a 'create your first project' message when logged in.

We have a single 'Group' configured, which is available to All Users of the Brand. Group Type = default group. All of the Brand Admins are part of the 'Group'. All surveys are part of the 'Group'.

I'm unsure as to why the other Brand Admins cannot see the projects (surveys/dashboards). They have access to tickets, but not the Surveys or Dashboards.

Can anyone shed light on this please? Many thanks, Mike

Best Answer

  • Mike_Shaw3012Mike_Shaw3012 NZ Qubie ✭
    Accepted Answer

    Sorted folks. I assumed that as Brand Admins, these Users would be able to see Projects by default. Not so, I needed to add them to a Role and give that Role appropriate permission.

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