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Exporting Personal Links has problem

5 years ago
29 October 2018
2 replies
1 view

Sandy_Chen2018
0 replies

Dear Sir,

I try to Method the Exporting Personal Links, but I found that different customers in the download file only get the same link.
(Please find the details in the attachment)
pls kinldy help check and solve this problem.
Thanks a lot.
Sandy

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Best answer by YASH1T 29 October 2018, 11:51

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2 replies

+6

YASH1T
QPN Level 2 ●●
50 replies
5 years ago
29 October 2018
Answer

@Sandy_Chen2018 ,

Try to open the csv in different editor (try some text editor as well) because some time excel create a problem still you face same challenge then you need to check with Qualtrics support team to investigate the actual issue.