Answers not recording and questions are not appearing anymore when people click on the link to take | XM Community
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Answers not recording and questions are not appearing anymore when people click on the link to take

  • 2 November 2018
  • 2 replies
  • 11 views

Userlevel 3
Badge +3
Hi!

I created a survey 2 month ago, and now I was seeing the answers and I discover that since 20th October it didn´t record any more answers. Besides that when I click on the link to take the survey it appears that is 100% complete without I even have to answer any questions.

Here is the link: https://ulfp.qualtrics.com/jfe/form/SV_2siwPtp2waHUW8t
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Best answer by TomG 2 November 2018, 17:07

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2 replies

Userlevel 7
Badge +33
Can you check by below ways:

Duplicating the survey and taking run using new link.
Check same survey by taking preview link.
Userlevel 7
Badge +27
Check your survey flow. It seems that you are immediately skipping to end of survey after the intro screen. Also, check your quotas if you have any...maybe there is a quota that goes to end of survey when filled.

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