Create a mail merge with first and last name | XM Community
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Create a mail merge with first and last name

  • 15 November 2018
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I would like to compose an email that contains the unique name of my respondents. What is the correct syntax to embed the first and last name? I would like it to say "Hello First_name Last_Name,"
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Best answer by TomG 15 November 2018, 02:32

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I typically use mail merge and have a list of the first name, last name, and project name which will be autopopulated when I perform the mail merge through Outlook. Is there a way to create this message directly from Qualtrics?
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If you send email invitations through Qualtrics, then you can pipe the contact's first name and last name into invite message. Like:

Hello ${m://FirstName} ${m://LastName}

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