Cannot upload offline app responses- SOS | XM Community
Solved

Cannot upload offline app responses- SOS

  • 28 November 2018
  • 1 reply
  • 136 views

Hello everyone,
I have a rather desperate question. I am currently in Bolivia, conducting a study here and since yesterday the responses CANNOT BE UPLOADED. Troubleshooting proposed it may be because I need to update the app. However, given I am logged in with a single login account provided by my university user status, I am terribly afraid that in the process my data since the last upload may get lost.

SOS

Who knows something?
Thanks in advance
Lea
icon

Best answer by LaurenK 4 December 2018, 03:32

View original

1 reply

Userlevel 7
Badge +13
Hi @LeaJS! In this case, I would highly recommend reaching out to our Support Team so they may further troubleshoot this with you!

Leave a Reply