What would some thoughts be on altering the direction of the NPS question from colleagues to clients | XM Community
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What would some thoughts be on altering the direction of the NPS question from colleagues to clients

  • 9 January 2019
  • 2 replies
  • 31 views

e.g. "How likely would you recommend "Company X" to a colleague or friend?" to "How likely would you recommend "Company X" to a client or friend?"
This question is directed at our Partners, who are other businesses that initiate the relationship between our customers and our company.
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Best answer by MsIreen 9 January 2019, 08:05

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Userlevel 7
Badge +23
"...to your network?" might be an option
Userlevel 7
Badge +38
I like @MsIreen suggestion above. But if you are looking for more alternatives you may also consider "... to your clients or business partners."

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