I humbly beseech you for your guidance today. I have created a dashboard which illustrates a week-over-week CSAT trend based on a transactional survey. The widget I'm using to plot this looks great, but I have encountered an issue which causes a discrepancy between Vocalize and our Survey reports. It seems all of my widgets and date filters define a week as Monday through Sunday, whereas our business uses the standard calendar week of Sunday through Saturday. Is there a way to configure both the filters and the widgets to use a Sun-Sat period to define a week? Has anyone else encountered this? Thanks in advance for your help!
Best answer by LaurenK
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