I've deactivated my intercept, but impressions are still incrementing | XM Community
Question

I've deactivated my intercept, but impressions are still incrementing

  • 31 January 2019
  • 3 replies
  • 11 views

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I've deactivated my intercept, but impressions are still incrementing. Does anyone know why this might be?

3 replies

Userlevel 3
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Have you published the amendments?
Userlevel 7
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I agree with @Pat, perhaps your deactivation wasn't "published". Also, are you testing anything with live container code rather than the tester code? That would cause impressions to keep going up.
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Thanks @pat and @kate! You might be on to something. I didn't realize that I had to deactivate the survey AND publish that it's inactive. I just published the inactive survey so I'll see if the impressions drop to 0. Seems pretty counterintuitive!

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