Why are my scale points reordering in a drop down? | XM Community
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Why are my scale points reordering in a drop down?

  • 12 February 2019
  • 2 replies
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In a drop-down profile matrix question I need to display the alphabet. However, even though the scale points are alphabetised in the correct order, they are being reordered in the survey. So, essentially, my alphabet is no longer alphabetised. Can someone explain this to me and whether there is a fix? Thanks!
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Best answer by jazord 13 February 2019, 04:46

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This generally not happen, can you try adding this question again. It might solve problem
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Thanks bansalpeeyush29, for now this seems to have solved the problem. Hopefully they won't decide to reorder themselves again!

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