Error logging into dashboard | XM Community
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Error logging into dashboard

  • 11 November 2017
  • 3 replies
  • 13 views

Userlevel 4
Badge +2
  • Qualtrics Employee
  • 23 replies
When I sign in to my dashboard, I get the following error message: "Dashboard not available. Contact your administrator." Why is that?
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Best answer by JulieT 16 November 2017, 15:59

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3 replies

Userlevel 5
Badge +10
You don't have permission to access this dashboard. The administrator needs to search for the participant and add them.
Userlevel 4
Badge +2
@JulieT - thanks, I'll reach out to my admin. Any idea what permission(s) I should be asking for?
Userlevel 5
Badge +10
@Dax - The admin will need to make sure your dashboard is added and that the Activate Dashboard option is turned on. This should give you access.

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