Matrix mobile friendly enabled, not working

BrianHBrianH Community Member Qubie ✭

Matrix mobile friendly enabled, not working

I have a matrix table with single answer and mobile friendly option turned on. However, when testing the instrument I don't get the accordion screen for the mobile simulation--I still get the matrix. I've read the documentation (https://www.qualtrics.com/support/survey-platform/survey-module/mobile-survey-optimization/) and watched some youtube videos and I can't figure out what I am doing different/wrong. Any help greatly appreciated.

Answers

  • TomGTomG Raleigh, NCCommunity Member Wizard ✭✭✭✭✭

    It doesn't go to accordion unless the width of matrix exceeds the width device screen. A way to force it is to make the label column wider by dragging the divider line to the right of the label column to the right.

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