Iframe is not displaying | XM Community
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Iframe is not displaying

  • 22 April 2019
  • 3 replies
  • 80 views

When I insert an iframe, it is not showing in my survey. No matter where I insert it. Either in a block, or in End of Survey Message. Is there a setting that I'm missing?
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Best answer by KendraR 3 May 2019, 15:36

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3 replies

Userlevel 7
Badge +27
Hi @valerietherese,
IF the Iframe is not loading from a specific URL then it might be due to the x-frame-options being set as SAMEORIGIN .
you can try using some sites like youtube which doesn't have restrictive X-Frame Options
Thanks @NiC

I tried inserting a youtube embed code and I still have the same problem 😞
Userlevel 6
Badge +11
Hi, @valerietherese! Just wanted to jump in here and mention that some Qualtrics accounts have limited permissions, which could be why your iframe isn't working. I would recommend that you reach out to our Support Team so that they can take a look into your account permissions for you! 😃

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