Hello! I'm hoping to gain some insight on how other Higher Ed. brand admins handle management of groups. Our campus has five people with brand admin privileges, but management of our brand is generally handled solely by me. To that effect, creation and management of Qualtrics groups started as a somewhat daunting task, considering only brand admins can create, delete, or alter group membership.
The API provides an easy way create/delete groups, and to add/remove users based on data we have external to Qualtrics, but it misses the crucial ability to actually check what users are members of a group. As a workaround, I've taken to screen scraping the data from group pages on a consistent basis. This seemed like a better option than attempting to repeatedly add/remove the same users through the API, and building an external list based on the results.
While the screen scraping has worked, I'd like to see how other brands handle management of groups and hopefully use that knowledge to improve our process.