Is it possible to automate 2-Way SMS distributions for a weekly survey? | XM Community
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Is it possible to automate 2-Way SMS distributions for a weekly survey?


Hi, I am running a study that collects weekly feedback from participants via 2way SMS text responses. The participants will be asked two questions weekly for 6 months. I'm wondering if there is a way to automate this distribution process rather than manually sending them the questions every week on qualtrics.
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Best answer by JenCX 13 May 2019, 18:26

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4 replies

Userlevel 7
Badge +11
Sure, you can schedule SMS surveys:
!

Just put the date in the future.
@jpardicusick Thank you! I was wondering more so if it is possible to just set a recurring message so that I don't have to go in every week to schedule the messages. Similar to how outlook or gmail can set recurring meeting dates/notifications for those.
Userlevel 7
Badge +11
Ah, gotcha! I personally don't know of a way to set that up like that, but that is a nice idea. If no one else has a solution for you, I'd recommend putting in a Feature Request.
Userlevel 7
Badge +27
We can easily set this through series of distribution of next surveys through API. See API for SMS Distribution. Happy to answer if you need any more details. 🙂

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