How are you guys calculating your response rate? | XM Community
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How are you guys calculating your response rate?

  • 16 May 2019
  • 2 replies
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I am totally novice to Qualtrics and have been spinning my head, trying to figure out the terminologies Finished, Completed, Recorded, Opened etc.
I simply want to report percent of how many invites I sent, how many completed, how many dropped out. When I try doing it manually, the numbers don't add up to be 100%. Is there a widget that automatically calculates and can be added to dashboard? Do I have to consider email 'Opens' as part of the response rate formula? Totally lost! Appreciate any help or guidance.
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Best answer by Shamji_Abbas 17 May 2019, 01:25

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@DeepDiver, kindly go through this link and hopefully you will have your questions answered.
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Thank you Shamji. Very Helpful!

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