Does anyone have a dual respondent survey? | XM Community
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Does anyone have a dual respondent survey?


Userlevel 2
Badge +7
We use the surveys as an audit tool. One auditor completes a portion of the survey then another auditor picks up where the 1st leaves off. The 2nd auditor should be designated as the primary respondent in our dashboard, however, the embedded auditor field is not updated when the 2nd person takes over. Any suggestions how to accomplish this change-over to reflect the correct respondent in our dashboard?
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Best answer by KendraR 30 May 2019, 18:43

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Userlevel 6
Badge +11
Hi, @Denise! For this specific use case, you will want to make sure that the location of the embedded data field that is capturing the auditor's name is in the correct place in the survey flow. For your setup, it will need to be placed after where the second auditor enters the survey. If you have any further questions on how to best set this up, feel free to reach out to our Support Team! 😃
Userlevel 2
Badge +7
Thanks, Kendra. We do have the embedded data field after the second auditor entrance but the data is still not updating correctly. I have reached out to Q-Support. It's a mystery. 😞

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