Is there a time delay in downloading responses to Survey? | XM Community
Solved

Is there a time delay in downloading responses to Survey?

  • 4 June 2019
  • 1 reply
  • 173 views

Badge +2
I am trying to set up an integration between a Qualtrics survey and an RShiny app. The intention is that upon completion of the survey participants are redirected to a Shiny app for immediate feedback using their ResponseID to match.
It generally works - the Shiny app is able to download the survey responses directly from qualtrics and provide the kind of reporting I intend. However, it seems that it takes quite some time (15 minutes perhaps?) between a response being recorded (and being available to download manually for example) and the response also appearing when I download the survey through the API (using the qualtRics package). Is this delay normal or is something going wrong on my side? What could be reasons if the latter?
icon

Best answer by AxelS 15 June 2019, 01:54

View original

1 reply

Userlevel 3
Badge +11
I think it's normal, I have experienced a bit of delay also. I don't have those time constraints but sometimes it takes a couple of minutes before I can see the response.

Leave a Reply