How can I graph a NPS question by ranks? | XM Community
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How can I graph a NPS question by ranks?

  • 25 June 2019
  • 1 reply
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Ricmarug
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Userlevel 4
Badge +16
Hi everyone,

I need to graph a NPS questions separated by ranks.
I mean, I have X quantity of stores and I have the NPS for each one, but I want to see the quantity of stores for each rank (<60, 61 - 74, >75)

I don't know if maybe with a custom metric it could be done.
Thanks!
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Best answer by KendraR 22 July 2019, 15:24

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KendraR
Rank
Userlevel 6
Badge +11
Hi, @Ricmarug! Just wanted to let you know that this should be possible to achieve within the platform. Given that it will involve setting up complex filters, we recommend that you reach out to our Support Team so that they can walk you through how to apply the filters.

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