Setting Word Cloud foreign language | XM Community
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Setting Word Cloud foreign language


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Hi,

I would like to ask regarding organizing the word cloud displayed on the dashboard when it is foreign language.

As of now, it is popped up per word (eg. I, as, k, etc random word) and not a "phrase" which being ineffective and useless.
Also, I have realized that you can maximize "100" words... I'm unsure if the system itself supports foreign language or counts "100" for theforeign language.

Doesn't Qualtrics support and or display word cloud frequency in a foreign language (specifically Japanese)?

Any advice will be appreciated.


Thanks in advance.
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Best answer by jdennis 4 July 2019, 15:58

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2 replies

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Hi @k2y! Currently, Word Cloud widgets in CX Dashboards do indeed analyze text responses one word at a time, but this sounds like a great Feature Request! If you haven't already, I’d recommend posting this in our Product Ideas category. Be sure to review the How to Write a Good Product Idea template and our Ideation Guidelines before you post your idea!
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Hi, Jdennis

Thank you very much.
Will do.

Thanks again

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