Unexpected error with a video from Vimeo?! | XM Community
Solved

Unexpected error with a video from Vimeo?!

  • 16 July 2019
  • 3 replies
  • 25 views

Hi,

I inserted a video from Vimeo but it says this:
!

and this is the code for it <iframe src="https://player.vimeo.com/video/129539454" width="640" height="360" frameborder="0" allow="autoplay; fullscreen" allowfullscreen></iframe>
<p><a href="https://vimeo.com/129539454">EDF Energy Virtual Reality Sustainability Experience</a> from <a href="https://vimeo.com/atticusdigital">Atticus Digital</a> on <a href="https://vimeo.com">Vimeo</a>.</p>

It's a video from a company but should be available to use... Any suggestions?

Best,

Anna
icon

Best answer by jdennis 21 July 2019, 00:14

View original

3 replies

Userlevel 7
Badge +11
I would suggest trying refreshing your account and if that doesn't work, I'd contact support. It's tricky to troubleshoot since it's such a generic error message but they can usually help you figure out weird stuff like this.
Badge +3
Hi @annam! As JenCX mentioned, this does not look like intended functionality. Be sure to reach out to our Support Team so that they can investigate the issue further!
Okay I solved it. Thanks

Leave a Reply