Loading CSV issues | XM Community
Solved

Loading CSV issues

  • 15 August 2019
  • 2 replies
  • 7 views
L
Hi all! Battling a bit and any help provided is appreciated.

I need to upload a non-qualtrics CSV file data as data source for CX dashboard. Battled and got to point where it seems to accept the file and map out the columns perfectly. Then I get the following error when clicking on add: :#INCORRECT_UPLOAD_FILE_FORMAT#

Everything in file seems fine - comma delimited, no blank columns, CSV UTF 8 etc. Anyone ideas would be appreciated.

Much thanks
icon

Best answer by LeeMer 19 August 2019, 18:54

View original

2 replies

Alok_Painuly
Rank
Badge +4
Hi @LeeMer, is it possible for you to share a exact sample file with few dummy data; will try to find the issue by uploading at my end.
L
Hi @Alok - thanks for getting in touch. I finally managed to figure out the issue. For what it is worth, the following page is very handy. I had a comma in headers that messed up data file.
https://csvlint.io/

Have a great evening

Leave a Reply


Terms & Conditions