Error Message: Survey distribution failed

LMILMI Auckland, New zelandCommunity Member Qubie ✭

Error Message: Survey distribution failed

we have integrated sales force with Qualtrics to send out survey. I am error message saying : Survey distribution failed.

Answers

  • MsIreenMsIreen FinlandCommunity Member Superuser ✭✭✭✭

    Where do you have the message? Did you integrate via Actions or Tools? Do you have a debug email?

  • luireyluirey Community Member - Trial User Qubie ✭

    @MsIreen I also got the message.

    My integration is via Actions
    The debug email simply states "Survey distribution failed."
    The reporting tab under Actions shows Failed for Email Survey Distribution Step and Completed for the rest (Send Debug Email, Add To Contact List, Salesforce Email Survey)

    Appears the email was sent but was unable to create the distribution under Distribution tab > Emails.

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