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we have integrated sales force with Qualtrics to send out survey. I am error message saying : Survey distribution failed.
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Where do you have the message? Did you integrate via Actions or Tools? Do you have a debug email?
@MsIreen I also got the message.
My integration is via Actions
The debug email simply states "Survey distribution failed."
The reporting tab under Actions shows Failed for Email Survey Distribution Step and Completed for the rest (Send Debug Email, Add To Contact List, Salesforce Email Survey)
Appears the email was sent but was unable to create the distribution under Distribution tab > Emails.
Even I'm facing the same error. anyone know how to resolve the same? Thank you
Even we are getting the same error, anyone knows how to resolve it, it will nice if the support team writes general troubleshooting steps.