Error Message: Survey distribution failed

LMILMI Auckland, New zelandCommunity Member Qubie ✭

Error Message: Survey distribution failed

we have integrated sales force with Qualtrics to send out survey. I am error message saying : Survey distribution failed.

Best Answer

  • LaurenKLaurenK Seattle, WA, USACommunity Administrator Administrator
    Accepted Answer

    Hi all - if you are still experiencing this issue, be sure to reach out to our wonderful Support team so they can take a closer look into what may be causing this! 😀


  • MsIreenMsIreen FinlandCommunity Member, XMPN Member Superuser ✭✭✭✭

    Where do you have the message? Did you integrate via Actions or Tools? Do you have a debug email?

  • luireyluirey Community Member - Trial User Qubie ✭

    @MsIreen I also got the message.

    My integration is via Actions
    The debug email simply states "Survey distribution failed."
    The reporting tab under Actions shows Failed for Email Survey Distribution Step and Completed for the rest (Send Debug Email, Add To Contact List, Salesforce Email Survey)

    Appears the email was sent but was unable to create the distribution under Distribution tab > Emails.

  • shariq41shariq41 SingaporeCommunity Member Qubie ✭

    Hello Team,

    Even I'm facing the same error. anyone know how to resolve the same? Thank you

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