Send reminders to participants that got a survey from an action | XM Community
Question

Send reminders to participants that got a survey from an action

  • 2 September 2019
  • 3 replies
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Hello All,
I distributed a survey through an Action and now I would like to send reminders to people that didn't complete the survey.
However Unlike with a normal email invite for the survey the reminder platform isn't available.
In the tab Action - Reporting. All the individual logs for sending the emails and their MLRPs are there. But doing this 5000 times is not practical.
Is there a way of getting all the MLRPs or sending reminders to these individuals?
Thank you for any assistance!

3 replies

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Hi Grozny,

You may refer on how to send reminder emails out,

https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/reminder-thank-emails/

You might need to build a contact list that excludes those who have completed the survey. Thank you.
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Thanks for the comment.
Yeah the problem with that solution is that the MLRPs are not the same. The first link that they received and the new link is not the same. I.e. people can't continue their questionnaire, since they received a new MLRP
@Grozny , did you ever figure out how to do this? I'm currently running into the same issue myself, thanks!

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