I received an upgrade code by self-enroll in a lab group , but it is not working ?

EmmmanuelEmmmanuel MontréalCommunity Member Qubie ✭
edited October 4 in Brand Administrators

I received an upgrade code by self-enroll in a lab group , but it is not working ?

Good evening

I received an code to upgrade my account by self-enroll in a lab group

I tried to used it via "upgrade my account" but its not working.
What is the right way to do it?

I have no Qualtrics Brand manager to contact

Thanks a lot !
Emmanuel

Best Answer

  • JenCXJenCX Broomfield, CO Wizard ✭✭✭✭✭
    Accepted Answer

    If you don't have a Brand Admin, I would recommend contacting support. They should be able to troubleshoot and/or walk you through how to self-enroll.

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