How can I preview the 'send E-mail task' | XM Community
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How can I preview the 'send E-mail task'

  • 23 October 2019
  • 1 reply
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Is there a way to have a test email send to yourself?
I have configured the email that needs to be send to the frontline team, when a detractor has answered the survey.
But can't find a way to see a preview or send a test email.
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Best answer by KeirJ 23 October 2019, 17:23

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Hi @evelyne_Aelbrecht!

I would suggest adding your email address in the 'To:' section of the 'Send Email' action and then saving the email task. After that, you can complete a survey response yourself using an Anonymous Link to trigger the detractor action which will send you an email and allow you to review its appearance.

Hope that helps!

!

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