Best answer by RupaliJ
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Can we generate tickets for imported responses via CSV file?
Userlevel 1
+4
I've set up a detractor ticket in a survey - when I manually upload responses via Import functionality and if in my data there are respondents who are detractor, will the ticket be generated in Qualtrics for those responses?
Userlevel 7
+33
unfortunatel no, ticket will be generted when response completes.
+2
@Abdul - Yes, it is possible to create ticket for imported responses.
You can add condition -> Status is Equal to Imported in the actions task.
!
You can add condition -> Status is Equal to Imported in the actions task.
!
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