Emails for testers to allow multiple records in a mailing list to prevent dedup by email | XM Community
Question

Emails for testers to allow multiple records in a mailing list to prevent dedup by email

  • 20 November 2019
  • 2 replies
  • 3 views

Badge +4
Hi,

We currently have our Default Directory Settings for Automatic Deduplication checked for email only.

We have one project live and we will be testing two other projects. Our test cases require that we have multiple invites sent to a tester. Can we use the following email addresses in the same test mailing list and successfully receive each email:
1. john.smith@xyz.com
2. john.smith+1@xyz.com
3. john.smith+2@xyz.com
4. john.smith+3@xyz.com, etc

I am trying to prevent having to have our IT department create multiple unique email addresses for each tester (ie john.smith@xyz.com) and test case each time we test projects in Qualtrics.
Thank you,

2 replies

Userlevel 7
Badge +11
Hi Maureen! Emails don't post on the forums. Can you try again without the .com so we can see your examples?
Badge +4
Thanks...see below
1. john.smith@xyz
2. john.smith+1@xyz
3. john.smith+2@xyz
4. john.smith+3@xyz, etc

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