We want to invite customer to answer a survey after a chat session with us.

jdgagnejdgagne Montreal, QC. CanadaCommunity Member Qubie ✭

We want to invite customer to answer a survey after a chat session with us.

To do this, do we need an extra API ? Like conversational API?
Anyone has done this before?

Answers

  • C_BohnC_Bohn Salt Lake City, UTCommunity Member Guru ✭✭

    One thing we have done in our organization is provide a url link to the survey at the end of the chat.

    Might need a little more information in your question to help further.

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