Why are my points displaying like this?

Why are my points displaying like this?


I recently looked at my profile and I noticed that my points aren't displaying properly. When I initially click on my profile, it shows that I have 72 points, but when I go to a sub-menu, like notifications, then it updates to 85. I think I have more than 72 points at this point. Any help?

https://us.v-cdn.net/6030293/uploads/editor/au/nr0px04kr7xg.png - 72 point screenshot
https://us.v-cdn.net/6030293/uploads/editor/ug/eda2t9ep6c9e.png - 85 point screenshot


Elliot V.W.

Best Answer

  • JenCXJenCX Broomfield, COCommunity Member, XM Advocate, XMPN Member Wizard ✭✭✭✭✭
    Accepted Answer

    It just takes a few to update properly. Don't worry: it will correct itself fairly quickly.


  • ClairJClairJ Philadelphia, PACommunity Member, XM Advocate Sage ✭✭✭

    I have noticed this as well! It's definitely not updating on a continuous basis and doesn't seem to be consistent. I will often see no change after quite a lot of activity. Sorry I don't have an answer...just confirming that it's not just you. Hopefully someone from Qualtrics chimes in here.

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