Sign in to your account
We are Integrating Qualtrics with Salesforce.We want some data from Salesforce(Ex: Case ID,Case Number,Contact ID) to tie back to qualtrics response. Can anyone help the same?
If you are going to trigger the survey through Salesforce then its possible by following point 5 of below documentation (under creating the survey invitation).
This will save the data in the "embedded data" element. then in survey flow please include these embedded data.
here is the webinar which walks us through on how we can set up the trigger and email survey and it has the explanation of point number 5 as well (which I mentioned above).
https://training.co1.qualtrics.com/SE/?SID=SV_895lqryWSGoWEVT&Q_JFE=0&webinar=Salesforce Integration 101
Please let me know if you've any query