Is it true that Scheduled Reports (emails) persist even if you delete the project? | XM Community
Question

Is it true that Scheduled Reports (emails) persist even if you delete the project?

  • 12 December 2019
  • 1 reply
  • 23 views

Userlevel 6
Badge +8
I have users (I'm a Brand Admin) that take a class, and in it they create a project and schedule an email to test out the functionality. Later they tend to delete the project (since they don't need it), but it seems that the scheduled report still arrives on time. Am I missing something or is this true? If so, I'll suggest an improvement to either have the system warn the user that there's a scheduled report before allowing deletion (and then stop the report), or simply to cancel any scheduled reports if you delete the project.

1 reply

Userlevel 5
Badge +15
Hi @mklubeck I'm not sure about the answer to this, but I'm curious if you've had any luck figuring it out. I know you can turn off the scheduled report, so my first line of defense would be to advise people to do that before deleting the project.

Qualtrics Support should be able to advise on whether this issue exists.

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