Survey Set-up for Dashboard Development | XM Community
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Survey Set-up for Dashboard Development

  • 17 January 2020
  • 2 replies
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I have a questionnaire where I am asking the same four questions (overall sat, ease of use etc. - single select 5-point scale) of people who:

* Use Product 1 only (P1)
* Use Product 2 only (P2)
* Use both Product 1 and Product 2

I'm wondering the best way to program it and set it up in the survey flow so that in a dashboard I can see the results of the three groups in one widget for each of the questions:

P1 vs. P2 vs. P1 (from those who use both) vs. P2 (from those who use both)

and also the results of:

P1 (all) vs. P2 (all)

Any guidance would be appreciated. I've been programming a long time but am new at creating dashboards.

Thank you!
Melissa

2 replies

Userlevel 7
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If it were me, I would route all three groups through the same 4 questions but differentiate them with a Multi-value Text Set embedded data variable. Then you can use the embedded data as the breakout value and/or filter.
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Thank you! I'll read up on it and let you know if I have any questions.

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